Abi Dakin at Abi's Arrangements experienced a number of problems with her previous web design company ranging from poor customer service skills to her website not being mobile compatible. There was also no system available for Abi to allow her to make any changes herself on the website.
The first step Get Your Mobi took was to take the website away from her previous web design company which did occur in some initial problems but we were professional throughout the situation and kept Abi informed the whole way through. Here at Get Your Mobi we take pride in our over the phone communications, rather than just online. This helped Abi's Arrangements as their previous web design company was only contactable online and would often result in delayed responses on their half which isn't helpful.
Abi's account manager Jonathon Scott was always on hand to solve any queries she had and was helpful by showing her all the processes her website was going through step by step. Nothing is too much trouble for us so we made sure that Abi was aware of any changes being made and always got her approval because after all it is her website. Due to this Abi feels she has had an excellent experience with Get Your Mobi, especially Jonathon Scott, and would recommend our web design skills to everyone. She added that we are great value for money and definitely a worthwhile investment into her business.
- Web Design
- Mobile Web Design
- Tablet Web Design
- Online Shop